Commerce Support

Multi-channel human handoff, without the bloat.

This console is the system of record for human-handled support tickets. WhatsApp is first, but the data model is already normalized for email, web forms, Instagram DM, and manual tickets.

Unified ticket model

One schema across channels, priorities, categories, and assignees.

Full handoff context

Customer record, transcript, notes, events, and order reference in one place.

Operationally simple

Boring Next.js, Prisma, Postgres, and REST so another service can integrate fast.

Agent Login

Sign in to the inbox

Seeded demo users: maya@supportdesk.local / support123 or dev@supportdesk.local / ops12345